Frequently Asked Questions
How long will it take for production and delivery?
Depending on order influx, between 4 and 7 weeks. You will be given a firm date when shutters are ordered.
How much is an in-home consultation?
Absolutely free. One of our knowledgeable sales and design staff will come to your home to measure, as well as discuss various treatment options.
What are your shutters made of?
Our interior shutters are primarily made of yellow poplar. We also offer various exotic hardwoods if so desired. Our exterior shutter is typically made of Extira.
What are your payment terms?
50% down as a deposit and balance due in full the day of installation. We accept Cash, Check, Visa and MasterCard. No financing available.
Can you match my custom paint color?
Yes. We can match practically any color or stain that our clients desire. We do request the paint formula if applicable or a sample of the color or stain to be matched. It can be a small piece of trim that can be returned when shutters are installed.
Do you offer shipping?
Yes we do. We ship on an order by order basis. We call shipping companies for best quote and add the freight cost to the balance owed. The shipping is to be paid prior to order shipment.